Our Programs & Services

We provide programs to support the well-being of Wolastoqiyik Neqotkuk

Our Services

Our referral-based programs and services support the well-being of those in our community by helping people reconnect with their culture, language, and traditions.

Referral Process

Who can make a referral?

Any community member/parent/guardian can make a self-referral for programs and services they want to access.
Any community member, department, school, or service provider with a concern about the well-being of a child or community member.
Any department, service provider, and/or school wanting to make a referral for a program or service on behalf of a child or community member.

A Social Worker or Service Provider, or Program Manager/Facilitator will follow up:

Depending on the nature of the referral, a Social Worker, Service Provider, and/or Program Manager/Facilitator will follow up.

Continuous Intake & Cohort-Based Programs

Continuous Intake Programs include Headstart and Weckuwaponihkuk.

Cohort-Based Programs require a minimum of five (5) referrals to launch a new cohort. Program facilitators will contact participants with details once coordinated.

How to Make a Referral

There are two types of external referral forms:

(1) in the event a person first-hand witnesses any type of harm or risk to a child/community member

Any community member, department, service provider, or school with a concern about the well-being of a child or community member completes the External Referral Form and submits one of the following ways:

(a) Email referrals@tobiquecfsa.com,
(b) Call the Main Office during regular business hours: Monday to Thursday, 8:30am to 4:30pm at (506) 273-5405,
(c) Visit the Main Office and ask to speak with a Social Worker

Outside of regular business hours, weekends, and holidays: please contact After Hours Emergency Social Services (AHESS) at 1-800-429-9799

(2) self-referral from a community member or referral from a department/service provider/school for a service and/or program offered by TCFSA Inc.

Any community member wanting to make a self-referral, and/or external department/service/school wanting to make a referral on behalf of themselves or a service user to one of our programs/services submits the External Programs & Services Referral Form in one of the following ways:

(a) Email referrals@tobiquecfsa.com,
(b) Call the Main Office during regular business hours: Monday to Thursday, 8:30am to 4:30pm at (506) 273-5405,
(c) Visit the Main Office and ask to speak with a Social Worker

Child Protection & Children in Care

Child Protection and Children in Care services support children who have been temporarily separated from their immediate family due to safety concerns. During this time, children are placed in care while Social Workers and the courts determine the necessary steps to ensure their well-being.

The goal of these services is to work collaboratively with families, providing the support and resources needed to promote healing, strengthen family connections, and create a safe path toward reunification whenever possible.

Emotion Management

A supportive space to strengthen emotional well-being through awareness, coping strategies, and practical tools. Participants learn to manage stress, regulate emotions, and build resilience for healthier relationships and everyday balance.

Health, Wellness & Safety Services

Health, Wellness & Safety Services provide medical and physical health support for social work cases and staff. These services include nursing assessments, medical referrals, and health education to ensure the well-being of children, families, and staff. By integrating culturally responsive and trauma-informed care, these services promote safety, healing, and overall wellness within the community and workplace.

Horse Wisdom Facilitation

Horse Wisdom Facilitation provides equine-assisted guidance to help children and youth develop emotional regulation, confidence, and personal growth in a supportive, land-based setting. Horses, as intuitive and non-judgmental beings, help participants build self-awareness, resilience, and trust through meaningful interactions.

Guided by trained facilitators, this experiential approach fosters calmness, self-confidence, communication skills, and emotional balance, creating a safe space for healing and personal development.

Intake & Screening

Intake and screening services are provided by a Social Worker(s) during days, evenings, weekends, and holidays for the purpose of receiving and processing information from concerned community members, about children and families who may be in need of prevention services or may be at imminent risk of harm or injury.

Mental Wellness Counsellors & Cultural Supports

Our Counselling & Cultural Support Services provide wholistic care rooted in the well-being of our community. We offer professional counselling services for children, youth and families alongside cultural supports that honor traditional healing practices, helping individuals and families find balance in their mental, emotional, physical, and spiritual wellness.

Mentoring for Children & Youth

Child & Youth Mentoring Services empowers young people by fostering meaningful connections with mentors who support their growth, confidence, and independence. Focussing on life skills development, helping children and youth build essential skills for daily living, decision-making, problem-solving, and personal well-being.

Through culturally grounded guidance, hands-on learning, and positive role modeling, participants develop practical skills such as financial literacy, cooking, time management, communication, and self-care. The service also encourages emotional resilience, goal setting, and a strong sense of identity, ensuring youth feel supported as they transition into adulthood.

Namaht (My Home)

Namaht in the Wolastoqey language means my home. Namaht is a live-in, community-based home for children and youth whose specific needs are best addressed in a structured environment.

Namaht is a three (3) bed facility that operates 24 hours a day, 7 days a week, 365 days a year.

On-Call Services

Our On-Call Support Services provide assistance to community members who have concerns about the safety or well-being of individuals in need.

If urgent concerns arise outside of business hours, contact After Hours Emergency Social Services (AHESS) at 1-800-442-9799 for immediate support.

Parent/Caregiver Aide Services

Parent/Caregiver Aides work alongside families to provide mentorship, in-home support, and guidance tailored to their unique needs. Whether helping establish routines, strengthening parent-child relationships, or offering respite and advocacy, the goal is to empower parents/caregivers with the tools they need to create a safe, nurturing, and supportive home environment.

Post-Majority Support Services

We are committed to walking alongside youth on their journey, empowering them to build a strong and balanced future. Our Post-Majority Services support youth as they transition into adulthood, ensuring they have access to the resources, guidance, and cultural connections needed for a successful future.

Life Skills & Independence: Assistance with housing, employment, education, financial management, and personal well-being.

Emotional & Cultural Support: Access to counseling, mentorship, traditional teachings, and cultural programs that strengthen identity and resilience.

Navigating Services: Help connecting with community resources, healthcare, and social supports to promote stability and success.

Respite Care for Parents & Caregivers

Respite Care provides parents and caregivers with temporary relief and support, ensuring children receive safe, nurturing care while their caregivers take time to rest, recharge, or attend to personal needs. This service is designed to prevent burnout, reduce stress, and promote overall family well-being.

Get In Touch

At Tobique Child and Family Services, we are committed to nurturing the growth and development of every individual and child through culturally rich, family-centred programs. Discover how we can help your child thrive in a safe and supportive environment. Click the link below to learn more about our services and how we can help!